Frequently Asked Questions
How do I claim the DBM Rs 15,000 Water Tank Grant?
QBM is a registered supplier under the DBM Water Tank Grant Scheme, which means you can benefit from a Rs 15,000 subsidy when purchasing an eligible Duraco water tank through us.
To claim, apply through the Development Bank of Mauritius (DBM) with proof of purchase from a registered supplier. Our team can guide you through the process — visit us in store or call for assistance.
What tank sizes are available, and what warranty do they carry?
We stock Duraco polyethylene water tanks in capacities including 500L and 1000L, with larger sizes for industrial and commercial use.
All Duraco tanks carry a 15-year manufacturer’s warranty. They are UV-stabilised, food-grade safe, and built for the Mauritian climate. Financing is available through Cim Finance — ask our team for details.
What payment methods do you accept?
We accept cash, bank transfer, and cheque in store. For larger purchases, financing is available through our partner Cim Finance, allowing you to spread the cost over manageable monthly instalments.
Contact us to find out which products qualify and how to apply.
Do you offer home and site delivery?
Yes — QBM offers home and site delivery across Mauritius for bulk orders of cement, iron bars, water tanks, sanitaryware, and other heavy materials.
Lead times vary by product and location. Please contact us in advance for large or time-sensitive orders.
Expert Advice
Our team helps you choose the right materials, tools, and products for any construction or DIY project.
Fast Delivery
We deliver bulk orders of tanks, cement, iron bars, and more to homes and construction sites across Mauritius.
Registered DBM Supplier
QBM is an officially registered supplier for the DBM Water Tank Grant Scheme. Claim your Rs 15,000 subsidy with confidence.
Product & Service FAQs
Baobab Pro-Tech+ 42.5 is a high-performance cement available at QBM, ideal for structural concrete, foundations, columns, slabs, and general construction work.
It conforms to 42.5N strength class standards, suited to both professional contractors and self-build projects. Available in 25kg and 50kg bags. Ask our team about current stock and pricing.
QBM stocks the Polytol Polycolor range, including:
Gloss Enamel — for wood and metal surfaces, available in white, black, and custom colours via POLYMATCH.
Eggshell Enamel — a softer sheen for interior walls and woodwork.
Chlorinated Floor Dressing Paint — durable satin finish for concrete floors, workshops, and garages.
Visit us in store to view colour swatches or enquire about the POLYMATCH colour matching service.
QBM stocks professional and DIY tools from trusted brands including Ingco, Stanley, Bosch, and Makita.
Our industrial range includes iron bars, bolts and fixings, PVC pipes, electrical cable, sanitaryware, and more — making QBM a one-stop shop for contractors and builders across Mauritius.
Stock and availability may vary. Contact us or visit the store for the latest listings.
The DBM Water Tank Grant Scheme is available to Mauritian residents who wish to purchase a water storage tank for domestic use. To be eligible, you must purchase from a registered DBM supplier — and QBM is officially registered under this scheme.
The grant covers up to Rs 15,000 toward the cost of an eligible water tank. Applications are submitted through the Development Bank of Mauritius (DBM). Visit our store and our team will help you confirm your eligibility and prepare the required documentation.
To apply for the DBM Water Tank Grant, you will typically need:
• National Identity Card (NIC)
• Proof of residence (utility bill or land title)
• Invoice / proof of purchase from a registered DBM supplier such as QBM
• Bank account details for the subsidy disbursement
Requirements may be updated by the DBM. We recommend visiting our store so our team can guide you through the latest process and help you avoid delays.
QBM stocks Duraco polyethylene water tanks in a range of capacities to suit domestic, commercial, and industrial needs, including 500L and 1000L as standard sizes, with larger capacities available on request.
Duraco tanks are manufactured from food-grade, UV-stabilised polyethylene, making them safe for potable water storage and resistant to the Mauritian sun and climate. They are suitable for rooftop, above-ground, and below-ground installation.
QBM sells Duraco water tanks with a 15-year manufacturer’s warranty against defects in materials and workmanship. This is one of the strongest warranties available on water tanks in Mauritius.
For installation, we recommend using a qualified plumber. Our team can advise on the correct fittings, inlet/outlet connections, and best placement for your tank. Contact us for referrals or further guidance on installation requirements.
QBM stocks Baobab Pro-Tech+ 42.5N cement, a high-performance product suited to a wide range of construction applications including:
• Foundations and footings
• Reinforced concrete columns and beams
• Floor screeds and slabs
• Masonry and blockwork
• General DIY and repair work
Available in 25kg and 50kg bags. For large construction projects, bulk quantities and site delivery can be arranged. Ask our team for volume pricing.
Yes — QBM stocks a wide range of construction materials including iron bars (round bars and deformed bars), bolts and fixings, PVC pipes, electrical cable, and more.
We cater to both professional contractors and self-build homeowners across Mauritius. For large or scheduled project orders, contact us in advance so we can confirm stock and arrange delivery to your site.
QBM stocks the Polytol Polycolor paint range, which includes finishes for interior, exterior, wood, metal, and floor applications:
• Gloss Enamel — brilliant gloss for wood and metal, alkyd-based, available via POLYMATCH colour matching
• Eggshell Enamel — soft sheen for interior walls and joinery
• Chlorinated Floor Dressing Paint — satin finish for concrete floors, garages, and workshops
• And more from the Polycolor range
All Polycolor paints are available in white, black, and a full colour range via the Polytol POLYMATCH system. Visit us in store to view swatches.
For exterior walls in the Mauritian climate, you need a paint that can withstand intense UV exposure, humidity, tropical rain, and salt air (especially in coastal areas).
We recommend consulting our in-store team who can advise the right Polytol product for your surface type — whether it is bare render, existing paintwork, wood, or metal. Correct surface preparation and priming is critical for durability, and our team can advise on the appropriate undercoat or sealer for your specific job.
QBM stocks power tools and hand tools from leading brands including Ingco, Stanley, Bosch, and Makita.
Our range covers:
• Power tools: drills, angle grinders, jigsaws, circular saws, sanders
• Hand tools: hammers, screwdrivers, spanners, pliers, tape measures
• Industrial supplies: bolts, anchors, fixings, abrasives, safety equipment
Whether you are a professional tradesperson or a DIY homeowner, our team can help you find the right tool for the job. Stock varies — contact us to check availability.
Yes — QBM stocks a selection of power tool accessories and consumables including drill bits, grinding discs, cutting discs, sanding pads, and more.
Availability of brand-specific spare parts may vary. Visit us in store or call ahead to check whether we carry the part you need. Our team can also advise on compatible alternatives where necessary.
QBM has partnered with Cim Finance to offer customers flexible financing options on eligible purchases. This means you can buy larger items — such as water tanks, power tools, or construction materials — and pay in manageable monthly instalments rather than in full upfront.
To apply, simply visit our store and ask our team about Cim Finance eligibility. You will need to provide proof of identity and income. Approval is subject to Cim Finance’s standard credit assessment.
Financing through Cim Finance is available on a range of products at QBM, including water tanks, power tools, sanitaryware, and larger construction material orders.
Eligible products and minimum purchase amounts may apply. Visit us in store or contact us directly to confirm which items qualify and to start your finance application.
Yes — QBM offers delivery to homes and construction sites across Mauritius, including bulk orders of cement, water tanks, iron bars, sanitaryware, and other heavy materials.
Delivery lead times depend on product availability, order size, and your location. For standard in-stock items, we aim to arrange delivery as quickly as possible. For large or time-sensitive orders, please contact us at least 24–48 hours in advance so we can confirm stock and schedule your delivery.
Delivery terms including minimum order quantities and any applicable charges depend on your order type and location. Some large or heavy items such as water tanks and bulk cement may have specific delivery requirements.
Please contact our team directly to get a delivery quote for your specific order. We will confirm availability, lead time, and any associated delivery costs before confirming your order.
QBM accepts returns and exchanges on unopened, unused products in their original packaging, subject to the following conditions:
• Returns must be made within a reasonable time of purchase with proof of purchase (receipt or invoice)
• Items must be in their original, undamaged condition
• Certain products such as cut materials, mixed paints, and special orders may not be eligible for return
For warranty claims on specific products (e.g. Duraco tanks, power tools), we will liaise with the manufacturer on your behalf. Contact us to discuss your situation.
To make a warranty claim, bring your product and proof of purchase to our store. Our team will assess the item and, where applicable, process the claim directly with the manufacturer or brand representative.
Key warranty highlights for our top products:
• Duraco Water Tanks: 15-year manufacturer’s warranty
• Power Tools (Ingco, Bosch, Makita, Stanley): warranty periods vary by brand and product — ask in store
• Paints: subject to correct surface preparation and application as per manufacturer guidelines
QBM (Quincaillerie Bon Marché) is located in Phoenix, Mauritius. We are easily accessible and serve customers from across the island.
Our opening hours are:
Monday – Friday: 7:30am – 5:00pm
Saturday: 7:30am – 12:00pm
Sunday & Public Holidays: Closed
Opening hours may vary during public holidays. Please call ahead to confirm.
You can reach QBM through any of the following channels:
• Visit us in store: Phoenix, Mauritius
• Phone / WhatsApp: Contact details available on our website and Google Business listing
• Email: Contact form available on this website
For bulk orders, project quotes, or Cim Finance enquiries, we recommend calling or visiting in person so our team can properly assess your requirements and provide accurate pricing.
Yes — QBM serves both trade professionals and individual customers. Whether you are a contractor, builder, plumber, electrician, or a homeowner doing your own renovations, our team is equipped to help.
For trade and bulk buyers, we can discuss volume pricing, scheduled deliveries, and account arrangements. Talk to our team in store to find out what we can do for your business or project.
